Garrett Leather

Attention to Quality

Customers are always our number one priority. We listen to and work closely with each and every customer to ensure he or she has the best leather-purchasing experience possible. There is mutual respect throughout the entire organization between employees, with vendors and especially with customers.

Working Together

We work together as a unified team toward a common goal. Customer satisfaction and superior quality are always at the forefront of everything we do. Garrett Leather is a trusted resource, providing superior-quality products on a consistent basis. Some best practices that we employ in our business are implementing thorough inspection procedures and upholding the most strict quality standards.

Attention to Detail

Inspection begins in Italy, where dye lot cuttings are scrutinized for proper thickness, color, hand and finish characteristics. We have invested in advanced equipment to continue the inspection process at our corporate headquarters, located in Buffalo, New York. Upon arrival, hides are measured using a computerized measuring machine that scans the entire hide and confirms accurate square footage.

Quality Assurance

To further assist customers, detailed records are kept for every dye lot, including the total square footage, average hide size and the number of hides available. We strive for 100 percent customer satisfaction. If you are not completely satisfied with your purchase, unmarked and uncut hides may be returned for up to 30 days from the date of purchase.